Title:  Supply Chain Planning and Logistics Supervisor

1. Primary Functions

• • Team Development
  • Plans the career development and performance improvement of the direct reports and identifies the appropriate trainings/improvement based on assessment
  • Develops the team towards Supply Chain excellence through execution of “best in class” practices
  • Drives the team in achieving their KPIs and targets through direction setting, regular performance review and coaching
  • Oversees the work schedule and assignment of the direct reports and re-evaluates changes as necessary

• • Order Management
  • Leads the team for its day to day operations by ensuring all sales orders are processed and fulfilled by working with all stakeholders through
    • Reporting and updating status of sales orders and its fulfillment to sales/customers and other stakeholders (Finance, Supply Chain)
    • Providing support and guidance to its direct reports and third parties to ensure actions are taken to address concerns on timely and efficient manner
    • Works with Supply Chain team of different businesses to ensure orders are fulfilled on time and in full by ensuring stock and truck availability
  • Sets and align order management process and standards with Sales/Customers/Supply Chain team to achieve operational efficiency and customer satisfaction
    • Alignment of MOQ, lead time, delivery schedule 
    • Alignment of delivery requirements (completion of documents, samples submission, PPEs, etc)
  • Measures and monitors Order Fulfillment performance (CFR – Case Fill Rate, OTIF – On Time and In Full, SDP – Supplier Delivery performance, etc) and drives resolutions in achieving the performance targets through regular reviews and alignment

• • Inventory Management
  • Aligns and sets standard parameters/processes related to Inventory Management including:
    • Review and alignment of Make to Order and Make to Stock Products
      • Inventory Days level of MTS (Make to Stock) products
      • Inventory Lead time of MTO (Make to Order) products
  • Monitors supply availability on regular basis across all regions and highlights excess/shortfalls
    • Works with the direct reports and planning team for the adjustments of the replenishment and production plan to achieve target days level
    • Provides and guides the team on solutions to address supply issues (like identifying alternative products that can be offered to sales/customers, agreed new delivery dates and volumes)
    • Reviews and aligns allocation of constrained supply with sales and marketing
  • Monitors freshness of products and highlights potential obsolescence risk/s
    • Works with the sales and marketing for the move-out of products
    • Works with sales/planning team on improvements to avoid/mitigate obsolescence risks

volumes)

• • Reviews capacity and materials availability with manufacturing plants during Supply Review and works on resolutions with Plant/Sales/Marketing to address capacity and material issues

• • Logistics Management

• • Alignment of processes and standards including KPIs on warehousing and deliveries with internal and external parties
    • Regularly updates delivery requirements to warehouses to ensure compliance of customers requirements (COAs, attached purchased order, PPEs, etc)
    • Aligns KPIs and targets to ensure both business and customer objectives are achieved
  • Performs regular performance reviews with Logistics providers to ensure goals and objectives are achieved (OTIF, Load Factor, etc)
  • Oversees day to day delivery operations
  • Participation in planning/development/improvement of logistics network and systems(e.g. new Warehouses, WMS, new logistics policies and contracts, etc) in relation to GFS operations and customers
  • Provides assessment and study of least cost and effective way of delivering goods to clients (co-loading, train schedule, bulk delivery, etc)
  • Initiates and executes programs to improve Logistics KPIs (like updated train schedule/minimum load, shortest route, etc) by working with customers/sales/service partners
  • Plans the logistics resources needed for direct GFS operations (trucks, warehouses, container vans) needed based on demand/supply plan for management approval

• • Administrative Jobs

• • Reviews billings related to Operations for payment
  • Collects and gathers pertinent documents required for contracts, audits, etc
  • Provides regular reports to monitor KPIs
  • Prepares memos and policies related to Operations for management approval and for cascade to Sales/Customers/Other Parties