Title:  Supply Chain Associate

Duties and Responsibilities:

• Toll Manufacturing Management

• • Plan and coordinate SMF export requirements with international toll manufacturers.
  • Develop, communicate, and monitor production schedules to align with demand forecasts and customer needs.
  • Track output against plan, resolve variances, and ensure on-time, in-full (OTIF) delivery of finished goods.
  • Oversee delivery to customers, ensuring compliance with logistics, quality, and regulatory requirements.
  • Drive toll fees in line with or below budget through negotiation, cost tracking, and efficiency improvements.
  • Manage tolling contracts, including renewals, documentation, and compliance.
  • Set up and qualify new toll manufacturers for business growth and market expansion.

• Stakeholder Coordination

• • Serve as the key liaison between toll manufacturers and SMF internal stakeholders (Exports, Demand Planning, Logistics, Finance, QA).
  • Act as the conduit for new product development initiatives led by Marketing and R&D, facilitating discussions with toll manufacturers to ensure feasibility, alignment, and timely execution.
  • Coordinate with Marketing, R&D, and Technical Services to translate product concepts into executable supply plans.
  • Provide timely updates on supply status and resolve issues with agility and alignment across functions.

• Reporting & Projects

• • Prepare and analyze supply performance reports, covering production, inventory, and delivery metrics.
  • Support the Supply Chain Manager on projects, management presentations, and ad hoc tasks.
  • Conduct scenario analyses and provide recommendations to improve international supply performance.
• Continuous Improvement
  • Identify process gaps and implement solutions to strengthen efficiency, reliability, and cost management.
  • Contribute to business expansion efforts through proactive supply planning and toller setup.

Job Specifications:

A.    Education 

•    Bachelor’s degree in Supply Chain, Industrial Engineering, Business Administration, Finance, or related field; a Master’s degree is an advantage.

B. Working Experience

•    With at least 7 years of experience in supply planning, production planning, or supply chain operations, preferably within the consumer goods (FMCG) sector and with international exposure.

C.    Other Qualifications

•    Strong financial acumen with ability to manage toll fees, track costs, and evaluate supplier proposals.
•    Proven negotiation skills to manage toll manufacturers and secure favorable commercial terms.
•    Working knowledge of the consumer goods value chain (from sourcing, tolling/production, logistics, distribution to customers).
•    Excellent English communication skills (written and spoken) to effectively deal with international stakeholders and toll manufacturers.

D.    Working Conditions

•    Must be willing to travel overseas as needed
•    Willing to work beyond regular working hours (flexibility to work across multiple time zones) as necessary given nature of role