Title: Reverse Logistics Coordinator
Pasig City (AAC0)
Management in Processing Returns
• Ensure each returned item is accurately received and logged into the reverse logistics database.
• Oversee that the return is legitimate and matches the documentation, preventing unauthorized returns.
• Ensure all returned products are handled properly, costs are minimized, and value is recovered.
• Ensure all return and disposal activities comply with company policies and relevant regulations.
Management in Processing Returns
• Track the percentage of the pullout efficiency and ensure that the products returned is relative to the total number of bookings.
• Ensure all returns are processed in accordance with the company's established policies.
• Monitor the performance of RL partners, ensuring they meet their contractual SLAs for timeliness, accuracy, liquidation and cost-effectiveness.
Job Segment:
Logistics, Database, Operations, Technology