Title:  Document Specialist

Back Office Services – Document Specialist

Project Details:

• To localize Information Security Documents
• To document the business processes in the operations
• To review the “to be” processes obtained from the Loyalty Group discussions attended by the Document Specialist
• To conduct interviews as necessary to complete the process gaps
• To provide documentations and assist in the development of business requirement definitions
• To conduct User Acceptance Test and perform activities for the completion of the project.

Tasks, Duties & Responsibilities:

1. Documentation of processes as required by the client
2. Organizing and categorizing documented processes for ease use
3. Adhering to the regulatory requirements of the program
4. Ensuring documentations integrity and executing controls as required by the client
5. Perform other tasks, duties & responsibilities that may be assigned by the team leader from time to time.