Title:  Document Specialist

PURPOSE OF THE POSITION

(Expected outcomes or goals of the position)

1. To localize Information Security Documents
2. To document the business processes in the operations
3. To review the “to be” processes obtained from the Loyalty Group discussions attended by the Document Specialist
4. To conduct interviews as necessary to complete the process gaps
5. To provide documentations and assist in the development of business requirement definitions
6. To conduct User Acceptance Test and perform activities for the completion of Project Fidelis Phase 2

KEY RESULTS AREAS AND RESPONSIBILITIES

(List 4 -5 key results areas (i.e. major areas of the position) with up to 4 key responsibilities in each key result area.)

1. Documentation of processes as required by the client
2. Organizing and categorizing documented processes for ease use
3. Adhering to the regulatory requirements of the program
4. Ensuring documentations integrity and executing controls as required by the client

MINIMUM REQUIREMENT

(Education, skills, experience)

1. EDUCATION

• Completed 4 years in college
• Degree in communications or related field

2. WORKING EXPERIENCE

• Preferably with experience as a document specialist specializing on processes documentations