Title: Customer Service Representative
Mandaluyong City (ABK0), PH
Position | Customer Care Representative |
Work Base | Mandaluyong City |
Qualifications | |
Very Good to Excellent communication skills | |
Basic Computer skills | |
Job Description | Processes the following transaction types received through any of the available channels of communication (i.e. phone, SMS, fax, email) in accordance with the prescribed policies and procedures. |
Answers inquiries and concerns from all customers which are received through inbound calls and emails | |
Processes all customers’ requests respecting the established processes and procedures | |
Processes endorsements from clients and co-CCRs | |
Conducts Outbound Calls for seasonal projects |
Job Segment:
Customer Service Representative, Customer Service