Title: Customer Service Representative
Mandaluyong City (ABK0), PH
| Position | Customer Care Representative |
| Work Base | Mandaluyong City |
| Qualifications | |
| Very Good to Excellent communication skills | |
| Basic Computer skills | |
| Job Description | Processes the following transaction types received through any of the available channels of communication (i.e. phone, SMS, fax, email) in accordance with the prescribed policies and procedures. |
| Answers inquiries and concerns from all customers which are received through inbound calls and emails | |
| Processes all customers’ requests respecting the established processes and procedures | |
| Processes endorsements from clients and co-CCRs | |
| Conducts Outbound Calls for seasonal projects |
Job Segment:
Customer Service Representative, Customer Service